CODAC has transitioned to a new platform for virtual psychiatry and therapy visits.
Your individual virtual visits with a psychiatric doctor or nurse practitioner and therapist will no longer be on Zoom. We are now using a new platform that is integrated with your electronic health record.
This new option makes accessing your virtual visit as simple as clicking a link!
There is no need to download any software or apps. All you need is a stable internet connection, a device with a camera and microphone, and a private space to have your visit.
Once your virtual appointment is scheduled, you will receive an email from noreply@ottohealth.com or a text from 844-978-1610 with the link for your visit. It’s that simple!
Before You Join Your Visit
Make sure you are in a private, quiet setting with reliable internet, Wi-Fi or cellular service.
Locate your appointment link that was sent to either your cell phone or email based on your communication preferences.
We recommend clicking the “Test my Device” link to make sure everything is working properly.
You will be asked a few quick questions that will be shared with your provider.
You must agree to the Terms of Use and give your consent to access your visit.
Click “Join Visit” and then “Start.” You will be in a virtual waiting room until your provider is ready to start the appointment. Please do not leave your browser or open any tabs during this time.
Important Note:
Not all virtual appointments will use this new platform. If you are attending a virtual recovery, wellness or therapy group or Adult Recovery Team (ART) meeting, you will continue to attend using the Zoom link provided by CODAC staff.
CODAC provides tools, support and services to individuals, families and communities so they may live with dignity, free from the harmful effects of mental illness, substance use disorders and trauma.
